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Effective Date: 29-01-2025
Refund and Cancellation Policy
At YOUTH OF GSB WORLDWIDE PRIVATE LIMITED, we strive to ensure customer satisfaction. Please review our Refund and Cancellation Policy to understand our practices.
1. Order Cancellation
You may cancel your order under the following conditions:
- Orders can be canceled within 24 hours of purchase, provided they have not been shipped.
- Once an order is shipped, cancellation is not possible.
- To request a cancellation, contact us at [email protected] with your order details.
2. Refund Policy
We offer refunds under the following circumstances:
- If the product received is damaged or defective.
- If the wrong item is delivered.
- If the order is canceled within the allowed timeframe.
Refunds will not be provided for:
- Digital products or services once accessed or downloaded.
- Products that have been used or tampered with.
- Items purchased under promotional offers or discounts.
3. Refund Process
To initiate a refund, follow these steps:
- Email us at [email protected] with your order details and reason for the refund request.
- Attach relevant images if the product is damaged or defective.
- Once approved, refunds will be processed within 7-10 business days.
- Refunds will be credited to the original payment method.
4. Exchange Policy
We offer exchanges in case of defective or incorrect products. To request an exchange:
- Contact us within 3 days of receiving the product.
- Return the item in its original packaging.
- Once verified, a replacement will be shipped.
5. Late or Missing Refunds
If you haven’t received your refund:
- Check with your bank or payment provider.
- Contact us if the refund is not reflected after 10 business days.
6. Contact Us
If you have any questions regarding our Refund and Cancellation Policy, please contact us at:
YOUTH OF GSB WORLDWIDE PRIVATE LIMITED
Email: [email protected]
Phone: +91 63640 45777
Address: Door No. 13-10-1279/6, Dhanavanthari Sadan, V. T. Road, Dhanavanthari Nagar, Mangaluru – 575001
This is a sample page.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
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